Research automation as technomethodological pixie dust
Source:
interactions, ACM, Volume 16, Issue 5, p.40-43 (2009)
Abstract:
In this article, I address the ways in which 'discount' qualitative methods can fail to deliver results. I advocate for well-conducted, carefully designed research with qualitative and quantitative data collection. I argue that there is no hard and fast distinction between qualitative and quantitative methods, but there are different ‘ways of looking’ that are appropriate for different projects and different questions. Carefully designed and executed research that delivers both academic and business value inevitably involves numbers, descriptions, stories and qualitative judgment-calls on the part of analysts.
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