Designing and Evaluating Mobile Interaction: Challenges and Trends
Source: Foundations and Trends in Human–Computer Interaction, Now Publishers, Volume 4, Issue 3, p.175-243 (2011)
Abstract: Mobile technology has been rapidly gaining ground and has become intrinsic to our daily lives. As its importance within society continues to grow, features, functionalities and usage opportunities accompany such growth, turning mobile devices into essential tools. Faced with the role that mobile interactive technology has assumed, it is vital that ease of use also reaches new levels, attenuating the growing complex- ity within the critical status that they represent. Accordingly, mobile usability evaluation needs to re-invent itself to keep pace with this new phenomenon. This article reviews the current approaches and recent advances in the design and evaluation of mobile interaction and mobile user interfaces, addressing the challenges, the most significant results and the upcoming research directions.