Profanity Use in Online Communities
Source:
CHI 2012: ACM Conference on Human Factors in Computing Systems, ACM Press, Austin, Texas, USA (2012)
Abstract:
As user-generated Web content increases, the amount of
inappropriate and/or objectionable content also grows.
Several scholarly communities are addressing how to detect
and manage such content: research in computer vision
focuses on detection of inappropriate images, natural
language processing technology has advanced to recognize
insults. However, profanity detection systems remain
flawed. Current list-based profanity detection systems have
two limitations. First, they are easy to circumvent and
easily become stale–that is, they cannot adapt to
misspellings, abbreviations, and the fast pace of profane
slang evolution. Secondly, they offer a one-size fits all
solution; they typically do not accommodate domain,
community and context specific needs. However, social
settings have their own normative behaviors–what is
deemed acceptable in one community may not be in
another. In this paper, through analysis of comments from a
social news site, we provide evidence that current systems
are performing poorly and evaluate the cases on which they
fail. We then address community differences regarding
creation/tolerance of profanity and suggest a shift to more
contextually nuanced profanity detection systems.
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