Chat mining: predicting user and message attributes in computer-mediated communication

Publication
Jan 1, 2008
Abstract

Abstract:
The focus of this paper is to investigate the possibility of predicting several user and message attributes in text-based, real-time, online messaging services. For this purpose, a large collection of chat messages is examined. The applicability of various supervised classi?cation techniques for extracting information from the chat messages is evalua ted. Two competing models are used for de?ning the chat mining problem. A term-based approach is used to investigate the user and message attributes in the context of vocabulary use while a style-based approach is used to examine the chat messages according to the variations in the authors’ writing styles. Among 100 authors, the identity of a chat message’s author is correctl y predicted with 99.7% accuracy. Moreover, the reverse problem is exploited, and the effect of aut hor attributes on computer-mediated communications is discussed.


Download:

Chatmining.pdf
ACM COPYRIGHT NOTICE. Copyright © 2012 by the Association for Computing Machinery, Inc. Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, to republish, to post on servers, or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from Publications Dept., ACM, Inc., fax +1 (212) 869-0481, or permissions@acm.org.

  • Information Processing & Management

BibTeX